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Frequently Asked Questions

WHY I NEED 'MY ACCOUNT'? CAN I SHOP WITHOUT 'MY ACCOUNT'?
You need my account for all the information related to your cart, orders and delivery. with my account you get facilities like ordering from any IP addressees means any PC, phone or any such device still managing your order online. No, you cannot shop without my account only for your benefit you need to register for 'my account'
WHY I HAVE TO PAY EXTRA DELIVERY CHARGES?
The delivery charge you pay on your order is charged by delivery service provider and cannot be borne by us.
WHAT IS THIS SPECIAL DISCOUNT OFFER?
These products were available on TV earlier but on launch of this website all the major products are available on discounted rates.
THE DELIVERY OF MY ORDER IS DELAYED. WHAT SHOULD I DO?
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by calling our expert team.
WHAT SHOULD I DO IF MY ORDER IS APPROVED BUT HASN'T BEEN SHIPPED YET?
Sellers usually ship orders 4-5 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it.
CAN ITEMS BE RETURNED AFTER THE TIME PERIOD MENTIONED IN THE SELLER'S RETURNS POLICY?
No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.